Ganaca (hereinafter "Ganaca" or "We" or "Us") collects
information from users of our services and/or our mobile application games.
to all of our services and our mobile apps and websites collectively as the
By using our Service, you expressly give permission to Ganaca to collect,
store, use, and disclose your information as described in this Privacy
not use the Service.
If you access our services from a third-party Social Networking Site
("SNS"), you may also be required to review and accept that third party`s
1.Information We Collect Directly from You
We may allow you to register with Us by using Facebook Connect or other SNS
authentication options to create an account or profile within the Service.
We may also provide a more typical registration flow, requiring you to
provide the following information: your age or date of birth (for agescreening
and/or user demographics); your first and last names; your e-mail
address; a password, and other information that helps Us confirm that it is
you accessing your account.
We may also enable you to complete a user profile that other Ganaca users
can view. Your user profile may include: a profile photo; one or more game
username(s); your gender; biographic details; links to your profiles on
various SNS`s; details about your use of the Service and/or the games you
play; and a Ganaca username that is created by Ganaca and used to identify
The Ganaca username used to identify your account and profile will be public
and will appear in the URL of your profile page, but will only permit
access to information that is considered public or that you have designated
as such in your settings.
Your first and last names and profile picture will be considered "public"
on the Ganaca website offering direct access to Ganaca services, and search
engines may index this publicly available information. When we offer
profiles, We will also offer the choice to opt-out of publicly indexing
your public profile information.
We may also enable you to import contacts from your address book or enter
e-mail addresses manually so that you can locate your contacts on Ganaca and
invite those contacts to play our games with you. We will store those
contacts in order to help you and your contacts connect on our Site. Ganaca
will not store passwords created for the purpose of accessing your address
2.Information We Receive or Collect When You Access Ganaca Services on a Mobile Device
If you use your mobile phone or other mobile device (including iPads and
tablets) to access Ganaca services, We will collect mobile device
identifiers, including MAC and IP addresses. In certain games, We will
create and assign an identifier to your device that is similar to an
account number. We may collect the name you have associated with your
device, device type, phone number, country, and any other information you
have chosen to provide, including username, geo-location, or e-mail address.
We may also access your contacts to enable you to invite friends to join
you in the Service.
If you purchase In-app virtual currency (Ganaca Coins) or virtual items from
Ganaca services, We will collect your billing and financial information as
necessary to process your order, which may include your postal and e-mail
addresses. When your purchase is processed by a third party, such as
Facebook or Apple (for purchases on iOS devices), Ganaca may also receive
the billing and payment information that you provide. Our Terms of Service
explain the policies and terms relevant to our charges and billing
practices. Please note that purchases of third-party credits or currencies,
such as Facebook Credits, may be subject to additional policies.
SMS Notifications, Push Notifications & Local Notifications
In future version of Ganaca apps, you may choose to sign up to have SMS
notifications sent directly to your mobile device, we receive and store the
information you provide, including your phone number. These notifications
alert you of in-game activity and may allow you to play the game on your
With your consent, we may send push notifications and local notifications
to your mobile device regarding game updates and other relevant information
You may also be able to manage them from your device`s settings page for
the relevant game.
Technical & Usage Information
When you access our Site or play our games, We collect (i) certain
technical information about your mobile device or computer system,
including MAC Address, IP Address and mobile device ID; and (ii) usage
statistics regarding your use of the Service. Server log files or web log
files ("Log Files") and mobile device software development kits are
typically used to collect this information, and tracking technologies like
browser cookies are used to collect and analyse certain types of technical
information. Some of the cookies the Service places on your computer or
mobile device are linked to your user ID, To learn more about how We use
cookies and other tracking technologies, please review the "Cookies and
Automated Information Collection" portion of "How We Collect Information
3. How We Collect Information about You
We may collect information about you in any one or more of the following ways:
Information about Users
When you use Ganaca servcies, Ganaca collects and stores certain information
that you provide directly or through the SNS or other third-party website
through which you are playing. We also collect information about your play
and interaction with other players and the Service, in order to provide a
richer game play and social experience. Most of this information is
collected and stored using Log Files (files on our web servers that record
actions taken on our games and the Site).
You may be able to participate in certain activities on our Site or
participate in user activities that enable you to communicate or share
information not only with Ganaca, but also with other users of our Service.
* Sending invitations to other users, either directly on our Site or to
their e-mail accounts
* Posting photos, videos, or audio recordings
We may collect and store archives of these communications on Ganaca`s
servers to protect Ganaca`s rights and property in connection with the
Service. You acknowledge and consent to the collection and storage of such
communications for these purposes.
4. How We Use the Information We Collect
In the upcoming Ganaca services, we collect, store, and use your information
to provide you with a safe, streamlined, efficient, and customized
experience. For example, we may use your information in any one or more of
the following ways:
* to create your in-app Ganaca accounts and enable user interaction
* to identify and suggest connections with other Ganaca users
* to enable users to communicate with one another
* to provide technical support and respond to user inquiries
* to prevent fraud or potentially illegal activities, and enforce our
Terms of Service
* to deliver and target advertising
* to notify users of in-game updates
* to notify users about new products or promotional offers
We also use your information to communicate with you. If you have given
Ganaca your e-mail address, We will use it to respond to customer support
inquiries and update you on your in-game activity, including comments from
friends and notifications about in-game status. Some messages, such as
invitations to friends to join you in a game, may include your name and
profile photo. We may also send promotional e-mail messages and promotional
SMS messages ("Promotional Communications") directly or in partnership with
third parties. Each Promotional Communication will generally give
recipients options about receiving additional messages.
Sharing Your Information
We will share your information (in some cases personal information) with
parties other than Ganaca (third parties) in the following circumstances:
Third-Party Service Providers
We will provide your information to third-party companies to perform
services on our behalf, (such as payment processing, data analysis, e-mail
delivery, hosting services, customer service, and marketing efforts). We
instruct all such third-party service providers not to use your information
for any purpose other than providing services on Ganaca`s behalf in order
to maintain the confidentiality of the information disclosed to them.
Friends & Other Ganaca Users
Ganaca Service (Mobile app and website) supports interaction between players.
In future Ganaca service, friends and other users will be able to see your
Ganaca profile, which may include your name or a "game name" and your
profile photo, which in certain cases can reveal your SNS User ID number or
Ganaca ID. Access to a Ganaca username or your SNS User ID may allow others
to view the public information associated with your related SNS or Ganaca
account. Other Ganaca users may also be able to send you game requests or
even friend requests through the related SNS`s communication channels.
Advertising of Third-Party Products & Services
We only share personal information with third-party advertisers for their
direct marketing purposes with your consent.
We may share (i) aggregated information (collective information about you
and other users, but not specifically identifiable as your information);
(ii) anonymous information; and (iii) certain technical information
(including IP addresses, MAC addresses for mobile devices and mobile device
IDs) to generate targeted advertising in the Service and on third-party
websites. We may also enable advertisers to collect these types of
information within the Service and they may share it with Us. Advertisers
may use tracking technologies (like browser cookies and web beacons) to
collect this information. This collected information may be used to target
advertisements to you based on your preferences in order to personalize
your user experience, and to analyse traffic and other end user activity.
Our collection, use, and disclosure of anonymous or aggregated information
Safety, Security, & Compliance with Law
Your information, and the contents of all of your online communications
(including, without limitation, chat text, voice communications, IP
addresses and your personal information) may be accessed and monitored as
necessary to provide the Service and may be disclosed: (i) when We have a
good faith belief that We are required to disclose the information in
response to legal process (for example, a court order, search warrant, or
subpoena); (ii) to comply with any applicable laws or regulations; (iii)
where We believe that the Service is being used in the commission of a
crime, including to report such criminal activity or to exchange
information with other companies and organizations for the purposes of
fraud protection and credit risk reduction; (iv) when We have a good faith
belief that there is an emergency that poses a threat to the health and/or
safety of you, another person, or the general public; and (v) in order to
protect the rights or property of Ganaca.
5.Accessing & Updating Your Information
Information We Receive from an SNS Where You Use Our Services
To manage the information Ganaca receives about you from an SNS where you
use Ganaca services, such as Facebook, you will need to follow that site`s
instructions for updating your information and modifying your privacy
settings. You can manage some aspects of information collection and use
through your mobile device`s settings by reviewing each application`s
When Ganaca receives your information from an SNS, We store and use that
update that information as described below. Game or other accounts created
with Ganaca are considered active until We receive a user request to delete
or deactivate them.
Other Methods of Accessing and Controlling Your Information
If you no longer want Ganaca to actively use your information, you may send
an e-mail to support@Ganaca.com.au. Title "Remove My Account" in the subject
line and include your first and last name, e-mail address, and username for
the SNS used to access our games (if applicable) in the body of the e-mail.
We will respond to your request within thirty (30) days. Please note that
certain records, such as those pertaining to payments or customer service
matters, will be retained for legal and accounting purposes. If you have
sent or posted content on the Service, We may not be able to delete it.
To review or change the information Ganaca has about you, e-mail us at
You can turn off push notifications or local notifications by going to the
"options" or "settings" page within the relevant game.
You can prevent further use of your geo-location (for example, through
"check-ins") by going to the settings for your device or the relevant game.
6. Privacy Policies of Linked Sites & Advertisers
Our Ganaca website and app may contain advertisements from companies other
than Ganaca that may link to their own websites. We are not responsible for
the privacy practices or the content of such third-party websites. To learn
more about how these third-party websites use your information, review
their policies or contact them directly.
Security of Your Information
Ganaca treats user privacy extremely seriously and utilizes enterprise-level
technology to protect the security of your information, both online and
offline. If a user account is registered directly with Ganaca, profile
information is protected by the password with which each user accesses
their online account. In order to protect and maintain the security of your
account, do not give your password to anyone and notify us immediately of
any unauthorized use of your account. When you sign into your account or
enter payment information, We encrypt the transmission of that information
using secure socket layer technology ("SSL").
Although we take reasonable measures to prevent security breaches of our
Site, our customer databases, and records, no website or Internet
transmission is completely secure and we cannot guarantee that unauthorized
access, hacking, data loss, or other breaches will never occur. Accordingly,
we encourage you to safeguard your personal information (including your
account password), and to log out of your account after each session.
Unauthorized access of Ganaca services may result from a breach of your SNS
account, so take steps to keep your account information secure. Please
contact us at support@Ganaca.com.au if you have questions about the security of
If you have any questions about our privacy practices, please e-mail Us at
ABN: 36 931 966 919
Last Updated: 24/05/2013